HOW TO PURCHASE YOUR Miriam Haskell JEWELRY
Our Online Shop is available 24 hours a day. Please make your selections on our Online Shop, and then follow the onscreen directions. Your total shipping charges are automatically computed during checkout. You will be able to see shipping charges prior to the completion of your order. Once your order has been completed, you will receive order acknowledgement via e-mail.
We accept Visa, Mastercard, and American Express.
HOW LONG WILL IT TAKE MY ORDER TO SHIP
Each piece of Miriam Haskell is hand made in New York City. We have some styles that are ready for immediate ship, while the custom pieces will take 6 to 10 weeks to ship.
Orders received on weekends will be processed the next business day. Our business hours are 10:00 am until 5:00 pm (except holidays) Eastern Standard Time. Monday through Friday.
We ship to all US cities via UPS and offer 3 shipping options.
- Ground - 5 to 7 business days
- 2nd day - 2 business days
- Next day - Next business day
Also please note: PO Box addresses are not accepted as shipment address.
I NEED TO CANCEL/CHANGE MY ORDER
All orders placed through the website are firm, once you complete the checkout process. However, we will do our best to accommodate you if you need to make changes. Please contact customer service by 12pm EST.
HOW TO CONTACT US
Ordering & Online Ship
Shipping inquiries & status of your order
212.764.3332 (Monday to Friday 11:00am-5:00PM EDT)
Miriam Haskell LLC reserves the right to cancel any order in full or in part for any reason whatsoever. We do not share customer information or e-mail addresses with anyone.
We will be happy to return items that were in stock at time of purchase.
Custom orders can be returned, these items will be subject to a 15% restocking fee.
All return inquiries must be made within 14days of purchase.
Please contact: firstname.lastname@example.org for an RA# and directions for return.
Process for return:
· Email : email@example.com to obtain an RA#
(We will not accept a return without an RA#)
· We will email you a Return Request Form , once you have completed the form please email to:
firstname.lastname@example.org, or Fax it to : 212-764-6026
· Securely pack the piece of jewelry with the copy of your packing slip, return form and clearly write
the RA# on the exterior of the box. We recommend a shipping method that you can track.
· Please note that returns will not be granted two weeks after you receive your jewelry order.
· Also, no return will be accepted without the return request form and all tags are intact. Returns
are up to the discretion of Haskell Jewels LLC, and are accepted providing the jewelry is returned
in its original condition.
SALE items are FINAL SALE
For all repairs, please email email@example.com to discuss the nature of the repair so we can best remedy it.